Discover Tranquility: Your Ultimate Guide to Our Massage Heaven
FAQ
We offer a tranquil escape dedicated to personalized care and healing
How can you get to us?
- Our New address is: Ctra de Villamartin 2
- https://g.co/kgs/Fiejos
- (Above the Alejandros restaurant in La Zenia // opposite the Browns cocktail bar)
- Parking (On the road leave 10min to find)
- We can accept cash or bank transfer (Revolut, Wise)
- Taxi in La Zenia: +34966761088
- Call min 40min before
- Be mindful of the traffic! (We can not accept late arrivals)
- Cancellation min 24hrs before the treatment // Please
1. Find the stairs between Alejandro's Restaurant and Ole Communication
2. Ascend the stairs to the first floor
3. Turn left and walk to the end of the corridor
4. Ring the bell please
Right to Refuse Service Salon Cancellation Policy
The safety of our staff and our clients is our top priority. As such, the salon reserves the right to refuse service to anyone if we feel that they pose a health or safety risk. This includes but is not limited to lice, skin infections, open wounds, contagious illness (such as a new, continuous cough or a fever), or rude/ obnoxious behavior. Thank you for your understanding.
Salon Late Appointment Policy
We want to make sure that all our clients have the opportunity to receive services. We understand that sometimes life is unpredictable, and so we allow for a 10 minute grace period for late arrival in case you are unexpectedly delayed. If you think you are going to be late, please call us so that we can adjust our schedule. Please understand that if you are repeatedly late, we will charge 50% of the service amount and require that you rebook your appointment.
Short Salon Cancellation Policy
Each client’s appointment is important to us. We want to give your service the time and attention it deserves. As a result, we respectfully request at least 24 hours’ notice if you need to cancel or make changes to your appointment time. Failing to give 24-hour notice will result in a 50% charge. Any no-shows will be charged 100% of their service amount.
Complete Salon Cancellation Policy
We want to give every client the time and attention that you deserve for your service. We understand that sometimes circumstances arise and you need to make adjustments to your plans. If you must cancel or rebook your appointment, we respectfully request at least 24 hours notice.
Cancellations or missed appointments without 24-hour notice will result in a charge of part or all of the service amount.
Please understand that your appointment time was set aside just for you. Appointments made within the salon mean that we’ve reserved space and therapist a specifically for you. Appointment dates for services help us to make sure that clients don’t miss the opportunity to receive services. So, we want to make sure that everyone is available to fill that appointment time.
If you cancel your appointment without giving at least 24 hours’ notice prior to your appointment will result in a charge of 50% of the service amount. Any “no shows” will be charged 100% of the service amount.
Do I need to bring something?
